Administration & Billing

Info

Our ticket interface is our preferred way to contact or notify alwaysdata users. The e-mail address provided in the Profile must therefore be checked regularly.

Billing

An invoice is issued a few hours after subscribing to an alwaysdata service (hosting, IP address, etc.).

You have 30 days to pay it in Billing > Transactions > Credit the account or Billing > Payment methods > Credit the account using various payment methods.

All of your invoices and receipts can be downloaded in zip archive from the Billing > Transactions tab.

Our subscriptions are subject to tacit reconduction and automatically renewed.