Using API

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$ curl --basic --user APIKEY:

Your tokens are available in the Profile section.

To use your tokens, don’t forget the colon (:) after the key, meaning that the password is not needed.

A rate limit is applied on API requests. See here for more details.

Linked resources

If you access resources linked to a user or a specific account, then you will need to specify this with your authentication while using one of the following parameters:

  • account: this is the account you wish to access. If for example you have a number of accounts but you wish to access a resource in a specific account.
  • customer: if you have certain permissions on another user, then you need to specify their e-mail address.

For example, accessing the FTP users of your mycompany in this way:

$ curl --basic --user "APIKEY account=mycompany:"


The following formats are handled:

It may be specified in the URL:

$ curl --basic --user APIKEY:

Or via the HTTP header:

$ curl --basic --user APIKEY: --header 'Accept: application/xml'

HTTP headers

HTTP headerDescriptionDefault value
alwaysdata-synchronousRequest execution in synchronous modeno


A limit of actions per minute (i.e. rate limit) is set:

  • 10 rpm
  • 50 rpm for sticky connections
  • 250 rpm for safe methods like GET