Domain protected against transfers a
whois 1 will return:
Domain Status: clientTransferProhibited
The protection needs to be eliminated with the current registrar.
Check that no typos were made when rekeying the authorization code or generate a new authorization code.
To generate a new one for an outgoing transfer, contact our support.
Domain expired, renew it before starting the transfer again.
The current registrar blocked the transfer. Contact them to determine the reason before starting the transfer again.
A change of owner needs to be accepted by both the former and the new owner within 15 days. Check the e-mail addresses of both contacts.
ICANN checks the e-mail addresses of domain owners to ensure their proper operation. Owners have 15 days to validate the e-mail sent by ICANN.
whois will show the following message:
Domain Status: clientHold
From the alwaysdata administration interface, the following message - Domains > Details tab in the > Status domain - lets you send the e-mail:
This domain was suspended by ICANN as its owner did not confirm their e-mail address within 15 days of creation, transfer or sale.
If you are not sure of the e-mail address, you can change it in the owner’s contact information from the Domains > Manage contacts menu: