Reacting to Spam

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There are three main reasons for sending spam:

We will present the latter two cases here.

Form attack

When the alwaysdata team encounters spam sent due to a form attack, they will:

  • stop sending by disabling POST requests on the website in question,
  • delete all related e-mails awaiting sending,
  • warn the user.

The user will have to put a more efficient protection on the form, through the use of a CAPTCHA for example.

Password theft

In this case, they will:

  • stop sending by changing the password for the affected e-mail address,
  • delete all related e-mails awaiting sending,
  • warn the user.

Then the user can provide a new, more secure, password to again allow access to their address.

In repeat cases, the alwaysdata team can always suspend the account until the user returns.