Shared Hosting for Everyone, imagined by developers, for developers.
Discovering the Public CloudOur architecture is designed to provide you with the maximum guarantees on data protection, especially in case of a major incident on our production units.
These guarantees are not optional: they are embedded by default in the platform and all our offers benefit from them.
Your account data is automatically backup every day, without any action on your part. Backups are retained for a rolling 30-day period.
All the data in your user account is covered by the backup:
These backups are hosted in a datacenter located several kilometers from the production units. This notion is contractual (point 4.6 of the hosting special conditions).
This datacenter is operated by Scaleway, while the production datacenters are managed by Equinix.
Backups are accessible from your user account file system (via SSH, SFTP…) thanks to the NFS protocol, which allows us to mount read-only access to your backups over the network.
You can make a copy of your backups from your user account file system (via SSH, SFTP…) by copying the directories located in $HOME/admin/backup/.
The latest directory is a shortcut to the last available backup.
To restore your backups, please have a look at the available documentation.
Each server has two network connections. If the primary link fails, the secondary link is automatically activated to keep the connection active.
We operate our own network ourselves in the datacenters.
Our Internet access is guaranteed by four independent service providers.
We are also members of RIPE, have our own AS number (AS60362), and our own IP ranges.
Our production servers are spread across several datacenters, racks, and datahalls.
Each server has two autonomous power supplies on different lines (2N), allowing it to remain powered in the event of a hardware failure.
Our datacenters are also powered by backup generators capable of providing several days of power to the infrastructure in the event of a global failure.
Additional servers are available for backup, allowing us to quickly switch your services over. In the event of an emergency, we can also switch over to a partner hosting by redeploying a backup infrastructure with your latest data.
The data on each server is duplicated on two disks in RAID1 mode, to mitigate a hardware storage failure.
We also have a Gold offer providing synchronized redundancy of the servers in separate datacenters to guarantee continuity of service.
Our datacenters are managed by partners who apply very strict standards for access to equipment, based on access permissions and biometric authentication.
Our production units are hosted by Equinix, the global leader in International Business Exchange™ (IBX®) infrastructure colocation. These datacenters are certified by different standards for quality and security.