Using Monitoring Probes

For our users who have a Dedicated/Gold server, it is possible to program monitoring probes to check that a website is working properly. If a problem is observed by a probe, an alert is sent to our team.

Configuration

The probe configuration is used to set various options:

• address: the precise address that will be monitored by the probe, possibly via an HTTP identification,
• notification: when to trigger an alert and how to contact the person in charge of the application,
• response: checking the content of the HTTP response with a text (by default the probe checks that the HTTP response is a type 2xx).

Responsibility

Work triggered by probes is charged for if the application is responsible for it.

Examples (a non-exhaustive list):

• any problem resulting from incorrect server use by the user,
• abnormal behavior by the user’s applications,
• any performance problem not caused by a server or network malfunction,
• server resource saturation by user applications,
• any network malfunction whose origin is not alwaysdata’s responsibility.