Documentation

SSL and HTTPS

I own a SSL certificate, how add it to my website?

Add you certificate in the Advanced > SSL certificates > Add a SSL certificate section.
Private key, certificate and intermediates certificates have to be in PEM format.
You can now join your website via HTTPS.

I do not own any SSL certificate, can I still secured communications with my website?

Yes alwaysdata automatically generates and renews a Let's Encrypt certificate to every address added in the Web > Sites menu.
You can consult them in the Advanced > SSL certificates > Auto-generated certificates menu.
Given the DNS propagation, the generation of a certificate can take some time.

I am asked for a CSR, what do I need to do?

A CSR (Certificate Signing Request) will be asked when you buy your certificate.
We implement a tool to generate it in the Advanced > SSL certificates > Add a SSL certificate > Generate a CSR.

Several SSL certificates serve the same subdomain, which one will be returned by default by the server?

The server will return in order of priority, if it exists:
- Your manually added certificate which matchs the hostname.
- Your manually added wildcard certificate which matchs the domain name.
- The Let's Encrypt auto-generated certificate which matchs the hostname.
- The server default certificate.

If you want to return a certificate with a lower priority, you can bind it to the subdomain, it will be then prioritized over the others. Go to the Subdomains tab available in the detail of your domain name.

How redirect HTTP to HTTPS?

Modify the website in the Web > Sites menu, then in the SSL tab, check the box Force HTTPS usage.

My SSL certificate is multi-domains, how return it for my subdomains?

Unlike wildcard certificates, SAN SSL certificates must be explicitly selected for each subdomain.
Go to the Subdomains tab available in the details of your domain.

How send and consult emails via a secured connection?

  • On Mozilla Thunderbird:
    Go on Tools > Account settings.

    For ingoing server, go on Server Settings:
    Port: 993 (IMAP), 995 (POP)
    connection security: SSL/TLS

    For outgoing server, go on Outgoing Server (SMTP):
    Port: 465
    connection security: SSL/TLS

  • On Outlook (recent versions):

    Go on File > Account settings > Account settings...
    In the Mail tab, select the mailbox and click on Modify.
    In Additional settings > Advanced options assure the SSL is activated:
    Ingoing server: 993 (IMAP), 995 (POP)
    Outgoing server (SMTP): 465
    Use the following encrypted connection type: SSL


Last updated: 22 July 2019 at 15:17