Using an External MX E-mail Servers

To use a message server belonging to another provider, change the MX records. These determine the server used to receive e-mail.

  1. Go to Domains > Details of [example.org] - 🔎 > DNS records ;

  2. Choose Add a DNS record,

  3. Fill-in the form. This will automatically disable our MX records.

Warning

Do not put the root into the Hostname. For example, by putting example.org in this box, you will create a record for example.org.example.org.

Note

A record with @ as hostname for some providers is the empty subdomain. In our case, the Hostname box should be empty.

MX servers for various providers

Provider TTL Priority Value
Gandi 10800 10 spool.mail.gandi.net
10800 50 fb.mail.gandi.net
GSuite 3600 1 aspmx.l.google.com
3600 5 alt1.aspmx.l.google.com
3600 5 alt2.aspmx.l.google.com
3600 10 alt3.aspmx.l.google.com
3600 10 alt4.aspmx.l.google.com
Microsoft Outlook 3600 1 [id_mx_microsoft].mail.protection.outlook.com
OVH 3600 1 mx0.mail.ovh.net
3600 5 mx1.mail.ovh.net
3600 50 mx2.mail.ovh.net
3600 100 mx3.mail.ovh.net

Note

[id_mx_microsoft] is randomly generated by Microsoft based on the domain name

Bypass MX servers

It may be useful to bypass external MX to reach alwaysdata's MX directly.

To send an e-mail to foobar@example.org through alwaysdata's MX (while example.org uses external MX):

  • create the e-mail address in the admin,
  • send an e-mail to:
    • foobar%example.org@mx.alwaysdata.com if the account is located on the Public Cloud,
    • foobar%example.org@server.alwaysdata.com if the account is located on a Private Cloud (server to replace by the name of the server).